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Services Transferring Data

Transferring Data from one iPhone to another iPhone

Before you begin

  • If you have an Apple Watch and and want it to work with your new iPhone, unpair your Apple Watch from your previous iPhone before you set up your new iPhone. Unpairing it automatically backs up your Apple Watch so you can restore it after you pair with a new iPhone. 
  • Make sure that you have a backup of your device.
  • Make sure you know your Apple ID and password.
  • Transfer your SIM card to your new device. If your new device needs a different SIM card than what you have, or an eSIM, or your SIM card needs to be activated, then you should contact your carrier. You can continue using wifi.

Backing up your device

You can back up your device using iCloud or iTunes. To find out what method is best for you, click here.

Backing up with iCloud: 
  1. Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.

You can check the progress and confirm the backup completed. Go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you'll see the date and time of your last backup.


Automatically back up with iCloud Backup

To let iCloud automatically back up your device each day, here's what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network.
  • Make sure that your device's screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more from your iPhone, iPad, iPod touch, or Mac.

Backing up with Tunes: 
  1. Update to the latest version of iTunes. 
  2. Open iTunes and connect your device to your computer.*
  3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  4. Select your iPhone, iPad, or iPod when it appears in iTunes. If your device doesn't appear in iTunes, learn what to do.
  5. If you want to save Health and Activity data from your iOS device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now.
  6. When the process ends, you can see if the backup finished successfully on the Summary screen in iTunes. Just look under Latest Backup to find the date and time.


There are 3 different ways you can transfer your data

  • Transfer using iTunes
  • Transfer using iCloud
  • Transfer using Quick Start (ios 11 or later)


Transfer using iTunes

  1. Turn on your new device. A "Hello" screen should appear. If you already set up your new device, you need to erase it before you can use these steps.*
  2. Follow the steps until you see the Apps & Data screen, then tap Restore from iTunes Backup.
  3. Connect your new device to the computer that you used to back up your previous device.
  4. Open iTunes on your computer and select your device.
  5. Select Restore Backup. Then choose your most recent backup for your device. Make sure it's the correct one by looking at the date and size of each. If asked to update to a newer version of iOS, updated it, let it do its thing, and then erase and restart your device. If you need to restore from an encrypted backup, enter your password when asked.
  6. Wait for the restore process to finish, then complete the rest of the setup steps on your iOS device. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.


Transfer using iCloud

  1. Turn on your new device. A "Hello" screen should appear. If you've already set up your new device, you need to erase it before you can use these steps.* 
  2. Follow the steps until you see the Wi-Fi screen.
  3. Tap a Wi-Fi network to join. Follow the steps until you see the Apps & Data screen, then tap Restore from iCloud Backup.
  4. Sign in to iCloud with your Apple ID and password. 
  5. When asked, choose a backup. Make sure that it's the correct one by checking the date and size of each. If asked to update to a newer version of iOS, updated it, let it do its thing, and then erase and restart your device. I
  6. If you purchased iTunes or App Store content using multiple Apple IDs, you're asked to sign in to each. If you can’t remember the passwords, you can skip this step by tapping "Don't have an Apple ID or forgot it." 
  7. Stay connected and wait for the restore process to finish, then complete the rest of the onscreen setup steps. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.


Transfer using Quick Start

You can use an iPhone or iPad that's already running iOS 11 or later to automatically set up a new device. This process occupies both devices, so make sure that you choose a time when you won't need to use your current device for several minutes.


  1. Turn on your new device and place it near your current device running iOS 11 or later. The Quick Start screen appears on your current device and offers the option of using your Apple ID to set up your new device. Make sure that it's the Apple ID that you want to use, then tap Continue. If you don't see the option to continue on your current device, make sure that Bluetooth is turned on.
  2. Wait for an animation to appear on your new device. Hold your current device over the new device, then center the animation in the viewfinder. Wait for a message that says Finish on New [Device]. If you can't use your current device's camera, tap Authenticate Manually, then follow the steps that appear. 
  3. When prompted, enter your current device's passcode on the device that you're setting up.
  4. Follow the instructions to set up Face ID or Touch ID on your new device.
  5. When prompted, enter your Apple ID password on your new device. If you have multiple devices, you might also need to enter their passcodes.
  6. Your new device offers the choice of restoring apps, data, and settings from your most recent iCloud backup, or updating your current device's backup and then restoring. After you select a backup, you can choose whether to transfer some settings related to location, privacy, Apple Pay, and Siri. If you want to update the backup on your device, make sure that Wi-Fi is enabled on your device.
  7. If you have an Apple Watch and you're setting up a new iPhone, you'll also be asked if you'd like to transfer your Apple Watch data and settings.

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