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Services iCloud/iTunes Back Up

Backing up your device
You can back up your device using iCloud or iTunes.


Backing up with iCloud:

  1. Connect your device to a Wi-Fi network.
  2. Go to Settings > [your name], and tap iCloud.
  3. Tap iCloud Backup.
  4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.

You can check the progress and confirm the backup completed. Go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you'll see the date and time of your last backup.


Automatically back up with iCloud Backup

To let iCloud automatically back up your device each day, here's what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network.
  • Make sure that your device's screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more from your iPhone, iPad, iPod touch, or Mac.

Backing up with Tunes: 
  1. Update to the latest version of iTunes
  2. Open iTunes and connect your device to your computer.*
  3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
  4. Select your iPhone, iPad, or iPod when it appears in iTunes. If your device doesn't appear in iTunes, learn what to do.
  5. If you want to save Health and Activity data from your iOS device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don't need to save your Health and Activity data, you can make a backup that isn't encrypted. Just click Back Up Now.
  6. When the process ends, you can see if the backup finished successfully on the Summary screen in iTunes. Just look under Latest Backup to find the date and time.